Brokers – make insurance easy for small business owners

Small businesses underpin the Canadian economy. Those at the helm of small organisations are often masters in the art of multi-tasking. They wear multiple hats when it comes to running their businesses – some of which will fit more snugly than others.

Ilda Dinis, SVP, Customer Innovation & Experience at Northbridge Insurance, shares how dedicated small business teams help its broker partners serve this market in Insurance Business Magazine.

Over 75% of Canadian small businesses polled are operating without cyber insurance: here’s why that’s a hack approach to managing cyber risk

TORONTO, October 25, 2017 — TruShield Insurance recently polled Canadian entrepreneurs across the country to find out how they protect their businesses from the growing threat of cybercrime. Findings revealed that there are a number of cyber security myths floating around that are leaving small business owners unnecessarily vulnerable.

In the spirit of Canadian Small Business Month, TruShield wants to set the record straight by debunking those myths. To help us do that we connected with BlackBerry’s Cybersecurity Consulting Group to get additional insights on how Canadian small businesses can best protect the companies they’ve worked so hard to build.

Here’s what Patrick Cruikshank, TruShield’s cyber insurance expert, and Rory Macleod, leader of BlackBerry’s Cybersecurity Consulting Group, have to say about the top four cybersecurity myths from our survey.

Myth 1: Data doesn’t need to be backed up regularly — 33% of Canadian small businesses polled don’t back up their data at least once a week.

“How often you back up your data directly correlates to how vulnerable your business is after a cyberattack,” said Cruikshank. “Considering how beneficial and easy it is to perform a back-up, that 33% should be a lot closer to zero.”

“The only way to mitigate a large malware infection that locks you out of your computer system is referring back to your latest uninfected backup,” explained Macleod. “If you don’t have that available, then you are truly at the mercy of the virus and the hackers. When you do perform a back-up, make sure you’re storing it on a separate network since malware can spread across an entire system.”

Myth 2: Customer data only needs to be protected if it’s related to financial information.

“Businesses may be more likely to protect customer data of a financial nature, but the reality is that hackers and other criminals don’t need financial information to seriously damage a person’s finances,” says Cruikshank.

“Many online retailers collect information to provide a birthday discount which can require a customer’s name, date of birth, address and a log-in password they might use across systems,” explains Macleod. “This seemingly innocent promotion can give hackers a great jump-off point to commit identity theft.”

Myth 3: A class-action lawsuit is the only risk to a business whose customer information has been hacked — almost three quarters of businesses polled without insurance aren’t confident they have the financial resources to survive a class action lawsuit that may result from a cyberattack. But what about the other risks?

“The lost revenue from cyberattacks goes beyond lawsuits,” said Cruikshank. “Losses can stem from reputation management costs, business interruption and hiring professionals to restore your data—which is highly recommended.”

“These costs can add up quickly, which may have greater implications for small businesses,” explained Macleod. “The average cost of recovering from a hack that may be negligible to a large multinational that’s worth billions, but can have a much more devastating effect to a smaller business.”

Myth 4: A business that stores electronic data isn’t better off with cyber insurance — 77% of Canadian small businesses polled operate without cyber insurance.

“You can’t research your way to an effective response plan,” says Macleod. “Executing a recovery strategy as soon as you get hacked can help mitigate the negative impact on your business from a financial and reputational perspective.”

“Cyber Insurance can help your business secure lawyers, PR companies, security specialists and all the other resources you’ll need at your fingertips following a cyberattack,” adds Cruikshank.

The reality is that any business, regardless of their size or resources, could be a few mouse clicks from suffering a cyberattack. Thankfully, a cyber insurance policy to protect you is also just a few clicks away—and that’s no myth.


About Trushield insurance

TruShield Insurance is a proud supporter of Canada’s small business community. We are 100% Canadian and owned by Fairfax Financial Holdings Limited. We focus on serving Canadian small business owners, entrepreneurs and startups. We provide affordable, flexible, and tailored insurance solutions for small businesses. Visit us online at trushieldinsurance.ca to learn more about our products and request a quote.

For further information:
Ilda Dinis
(416) 350-4495
[email protected]

This press release is provided for information only and is not a substitute for professional advice. We make no representations or warranties regarding the accuracy or completeness of the information and will not be responsible for any loss arising out of reliance on the information. TruShield Insurance and TruShield Insurance logo are trademarks of Northbridge Financial Corporation, licensed by Northbridge General Insurance Corporation (insurer of TruShield Insurance policies).

Long days, hot nights make for riskier summer business: TruShield

Don’t get caught with your shorts down is the message that TruShield Insurance is sending to small business owners, as one out of three Canadian entrepreneurs heads into the busy summer season without insurance coverage.

Click here to read the full article


Inforgraphic: Long days, hot nights, riskier summer business

Inforgraphic: Long days, hot nights, riskier summer business
Image one: Patio season. A man slips on a spilled drink.
Patios are great for sun and fun, but that can also be good places to slip and fall. Protect your patio with general liability insurance.
Image two: For the love of ice cream. An ice cream vendor’s freezer breaks down.
While 90% of Canadians eat ice cream during the warm months, it’s safe to assume that 0% of Canadians prefer it to be wamr and melted. Protect your opration with buisness interruption insurance.
Image three: Calm before the storm. A vendor’s stall is blown down.
Setting up shop outside during the summer is great as long as you’re the one taking down your stall at the end of the day – not Mother Nature. Protect your products with commercial property insurance.
Image four: Beware of Bridezilla. A bride yells at a caterer.
Making the occasional mistake during a busy wedding season is reasonable. Bridezilla’s reaction? Not so much. Stay protected with Errors and Omissions insurance.
Image five: The grass isn’t always greener. A masked man steals a power tool.
Often times, there’s only one tool that can get a job done and sometimes that tool is worth thousands. If it gets stolen, you’ll be glad you have business property insurance.
To learn more about TruShield insurance and the solutions we can provide, check out the Insurance 101 section at trushield.ca

Northbridge’s George Halkiotis and Scott Vandenberg discuss the importance of mental health in Insurance Business Magazine

Northbridge first introduced their Trauma Assist service in 2006 and actively supports the charitable organization Partners for Mental Health, so we understand why it’s essential to consider the emotional well-being of our insureds and their families.

George Halkiotis, SVP, Claims and Scott Vandenberg, Vice President, Commercial Lines and Corporate Underwriting, discuss the value of offering mental health support services in Insurance Business Magazine.

Click here to read the full article

Northbridge steps up to support WICC’s Relay for Life event as a National Sponsor

Northbridge is doing their part once again to support the Women in Insurance Cancer Crusade’s (WICC) annual Relay for Life.

Shari Dodsworth, WICC chair, Relay for Life; and SVP, Sales & Distribution, Northbridge Insurance, explains to Sonia Manson, WICC Communications Chair why annually contributing to the event’s success means so much to Northbridge employees.

Click here to read the full article

Northbridge working on industry solution for digital delivery of proof of auto insurance cards

The Centre for Study of Insurance Operations (CSIO) was pleased to announce an industry solution for the digital delivery of proof of auto insurance cards, or eSlips, at Gore Mutual Insurance Company’s Fast Forward broker event held on June 6 in Toronto.

Northbridge Insurance, RSA Canada, Gore Mutual and a number of brokerages have expressed their support for an industry solution for the simple, universal delivery of eSlips to consumers across all jurisdictions.

Click here to read the full article

Northbridge expands product line to include surety bonds

TORONTO, May 9, 2017 – Northbridge Financial Corporation is expanding its product line to include surety bonds.

Starting June 1, 2017, businesses across Canada will have access to an extensive selection of contract and commercial bonding solutions.

“Northbridge is now open for surety business,” says Silvy Wright, President & CEO, Northbridge Financial Corporation. “Our added product capability allows us to enhance our service to existing and new customers in key industries where we’re targeting further growth, such as the Construction and Contracting sector.”

Northbridge acquires surety business of Fenchurch

Northbridge will enter the surety market by acquiring the surety underwriting business of Fenchurch General Insurance Company, which has a proven track record of profitability.

The acquisition includes United Surety Limited – which will be re-branded as Northbridge Surety Limited – and Capital Administration Services Inc., a provider of funds control services.

The transaction is scheduled to be completed on May 31, 2017.

“We’re pleased to welcome this specialized team of surety experts, led by Iqbal Bhinder, who brings a decade of experience in the surety business to our operations,” says Silvy Wright.

About Northbridge Financial Corporation

Northbridge Financial is a leading commercial property and casualty insurance group that’s been helping to protect Canadian businesses for more than 100 years. We’re 100% Canadian and wholly owned by Fairfax Financial Holdings Limited. We offer a wide range of innovative solutions to Canadian businesses through our Northbridge Insurance, Federated Insurance and TruShield Insurance brands. Visit us at www.nbfc.com to learn more.

For more information, contact:
Emily McCauley
Manager, Content Marketing
Northbridge
416-350-4341
[email protected]

Silvy Wright featured in Canadian Underwriter

Our CEO, Silvy Wright, is featured in this month’s issue of Canadian Underwriter.

Flip to page 39 to read her market outlook on 2017, or click here to jump straight to article.

Fairfax Financial Holdings Limited donates $1 million to Red Cross for Fort McMurray disaster relief

With the Fort McMurray wildfires recognized as one of the worst natural disasters in Canadian history, Fairfax Financial Holdings Limited, together with Northbridge, announced it has donated $1,000,000 to the Canadian Red Cross for services providing wildfire relief.

This is an increase from the initial $200,000 pledged by the company based on the extent of the damage and impact these fires have had on the local community.

The donation is in addition to fundraising efforts by Northbridge Insurance, Federated Insurance and Trushield Insurance staff from across the country to assist the residents of Fort McMurray.

Read the full press release at Fairfax.ca

Scott Creighton talks to CI Top Broker magazine about untrained truckers hitting the road

Manjinder Singh knows to stay clear of trucks when driving on Toronto’s highways— because he sells them insurance.

Singh, managing partner of Young’s Insurance Brokers in Brampton, Ont., feels the number of truck accidents is too high in Canada. “It’s getting worse and worse each year,” says Singh. “Trucks are very heavy—they can carry 50,000 pounds. If they hit someone, the impact is huge. The injuries are mostly catastrophic.”