“Investing in modernizing operations to deliver better service to customers at every touch point – sales, service and claims handling – will continue to be a trend in the year ahead. As customers increasingly expect tools and information to be available digitally, insurers can anticipate more innovative uses of technology to interact with customers.”
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Northbridge Financial Corporation is a leading commercial property and casualty insurance group that's been helping to protect Canadian businesses for more than 90 years.
We are proud to be a 100% Canadian company, wholly-owned by Fairfax Financial Holdings Limited.
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